--> Membership or Customer Management
                - build desktop data solutions
                - manage online databases
                - monitor social networking environments
--> Communication Framework
                - design newsletters and marketing materials
                - send email blasts
--> Income Strategy
                - collect association dues and renewals
                - provide member recruiting packages
--> Event Packaging
                - plan meetings and events
                - develop special event marketing campaigns
                - supervise registration
                - coordinate venue, catering and a/v
                - oversee exhibit booths
                - arrange speaker logistics and travel
--> Customer Satisfaction
                - distribute surveys
                - analyze data and trends
                - investigate trends
                - strengthen existing processes
                - create new solutions
--> Process Improvement
                - observe current processes
                - develop improved processes
      - train staff  to manage new process
      - facilitate team building strategies

SERVICES
building strong administrative foundations